State Farm® Insurance Agent Eric Moreno
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
JULIE SALAS
June 6, 2024
"Great customer service"
angel lopez
March 18, 2024
"Why can i never get through to the office everytime i call it transfers me to a customer service center never not once when ive called have i gotten through to the office"
"Angel, I'm sorry you feel you are unable to get through at times. Our office takes about 300 calls per day with Monday mornings being the busiest due to the weekend. We do our best to provide several contact options. If a mesage is left then the average return call time is about 15 minutes. So I'm not sure if you are leaving a message. As mentioned we also have live customer support that can help you. Payments and changes can be done through the app and customer support as well. So you have options. After seeing your review, I have a rep trying to identify you to call you but I have many customers with similar or the same name so its difficult. You can try calling one of the other offices as well for assistance. "
Susana Urena
January 30, 2024
"Great customer service every time. Everyone is always so prompt and helpful."
"Thank you Susana. We appreciate you!!"
char Bucio
January 1, 2024
"Muy buen servicio del todo el personal tarita José y saray siempre dispuestos alludar"
Delia pg
November 4, 2023
"Muy caro"
Alize Ramos
September 29, 2023
"I have gotten quotes from a lot of other insurance and so far state farm is the lowest. I also like the app."
"Alize, glad we were able to help you with your insurance needs. We appreciate you!"
Juan Carlos
September 11, 2023
"Excelente atención al cliente!!"
"Juan, we're glad we were able to meet your service needs. We appreciate you!"
Tim Davis
August 1, 2023
"None of his offices ever answer the phone. They also dont not timely return VM left requesting a call back. I have been a state farm customer for over 30 years and last week I finally had to request to have all my policies moved over to another local office."
"Tim, per our recent conversation, I expressed my apologies for my offices of not meeting your insurance needs. At times, you will receive the office voicemail due heavy phone traffic, customers in office, etc. Although it is not ideal, we receive 200-300 calls per day between the 3 locations. When a message is left, our average return call time is less than 10 minutes. As we discussed, our call logs showed on 7/19 that Sharai in my office returned your phone call but had to leave a voicemail. Unfortunately you weren't sure or recall if you received this. Last we spoke, I received your message at 11 am and we spoke at about 2 pm as I returned back to my office from appointments. State Farm appreciates your business and again, I am sorry we fell short in meeting your insurance needs. We wish you well with the agency you are transferring to and I will see that they get sent over accordingly. Thank you. "
E
February 23, 2023
"Normally I just pay for my insurance and that’s that. But recently, we ended up in a big mess that required assistance with State Farm. I want to thank Sharai for helping me out through the process! She was communicative, patient (trust me, I kept bugging), and reliable! Whether it was through call, email, or text, she made sure to get in contact with me. As someone who works front desk, it is not easy to keep up with the demands of people! I’m just grateful that Sharai helped me through this stressful moment!"
"I am glad we were able to help. We really do try. Thank you again for your review. We appreciate you!"
n Mendoza
February 19, 2023
"They help me lower my insurance and good monthly payment"
"Thank you for your review. We appreciate your business and always here to help!"
Andrea Lafarga
October 9, 2022
"Great customer service loved the manager Sharai she helped me answer all my questions"
"Thank you for letting us help you with your insurance needs! We appreciate you."
Jesus Lafarga
October 9, 2022
"Great customer service from Sara ……."
"Thank you Jesus. We appreciate your business and review!"
Kathy Cardona
September 27, 2022
"Great customer service! Thank you Sara for making things fast and easy in order to get insured right away."
"Thank you for your review Kathy. We appreciate you!! Should you need anything, please let us know."
Agustin Duenes
July 22, 2022
"I sent a text to add a service and I couldn't answer some questions they needed cause I suck like that but they reached out to the business in question for those answers and there were able to get everything all set up while I was useless. 10/10 would do it again"
"Thank you for the review Agustin. We were glad we were able to assist you via text. That is what we are there for...to answer all those questions!!"
Dorothy Garcia
June 18, 2022
"Eric and his staff have been working with my parents and my family since we moved to Vegas and they are totally AWESOME and treat everyone like they should be treated not just like it's your fault that life happens or something out of your control happened. When I moved back to Vegas I was told my insurance was going to be over 150 every month for just liability but I didn't understand because I was paying about 65 in California for just that but because of the awesome employee service from Eric's people I pay a great price for full coverage and I'm extremely happy. My oldest son, and my parents and myself all use him and I know that we won't change anything unless we move out of nevada."
"Thank you so much for your review Dorothy. We love it when we take care of the whole family. You are all great!! Thanks again"
Cristina Razo
June 15, 2022
"Sara is amazing person to deal with she answers all your questions and make sure you understand all of your coverages. Thanks Sars your a great agent"
"Thank you Lady. Sara does a great job. She will appreciate your kind words. Thanks again!!"
Maria Martinez
June 15, 2022
"What can I say. Highly recommend this insur/location... Especially there worker Sara. She singed me up and went thru each an every single detail. Always avial when I call. She's become more then my insur. Agent. Very friendly environment and great customer service... Hit them up for your quote!!"
"Thank you Maria. We appreciate your review and business!"
Héctor González
April 13, 2022
"Sarah was a great help on what I needed for my policy I highly recommend her 👌"
"Thank you for your review Hector. We appreciate you. Stay safe."
salvador ceron
April 7, 2022
"Buen lugar"
"Thank for your review Salvador. We appreciate your business!!"
Daniel Moreno Sr.
March 29, 2022
"Great service! Great staff! Check them out you won’t regret it. Ask for Sarah she’ll be glad to help you out."
"Thank you Daniel. We appreciate your review and your business!"
Jose Ramirez
March 24, 2022
"Buen servicio y atienden rápido"
"Thank you for your review Jose. Hopefully we can earn that last star! Thanks again."
Jim Conroy
September 27, 2021
"Very professional staff, at both locations. I'd recommend state farm."
"Thank you for the review Jim. We sincerely appreciate you and hope to meet your insurance needs."
ruffa verry
June 8, 2021
"Janet is an agent at this location look and ask for her will go a mile for your needs"
"Thank you for your review! We appreciate you!"
Best Property Cleaning Service
April 1, 2021
"Eric and his staff made us feel at home we were very impressed with their professionalism and knowledge of the insurance business we're not big on reviews My wife insisted that we leave a review To thank them for their quality of work."
"Thank you to and your wife for the review. We appreciate you! Always here for your insurance needs."
Ferdinando Quezada
March 19, 2021
"Staff was friendly courteous very helpful"
"Thank you for your review Ferdinando. We appreciate the opportunity to handle your insurance needs!"